About Us
Regal Health has been at the forefront of healthcare staffing and services for almost 60 years, providing high-quality, person-centered care across a wide range of settings. Our journey began with a deep commitment to meeting the diverse healthcare needs of our community, driven by the vision and leadership of Patricia Shepherd, whose dedication to compassionate care shaped our approach from the very beginning.
Under Patricia’s guidance, Regal Health built a reputation for excellence, offering innovative solutions tailored to the specific needs of individuals. From aged care to disability support, we focused on delivering care that was not only professional but also deeply empathetic. We are particularly proud of our role as one of the most prominent care providers within the Department of Veterans Affairs (DVA) care program, where we supported veterans and their families with specialised services and personalised care.
The values that Patricia instilled in Regal Health—personalised care, professionalism, and compassion—remained the cornerstones of our work. Our team fostered meaningful connections with clients, ensuring that they received the right support, wherever and whenever they needed it.
A New Era with Lumia Care
As Regal Health continues to evolve, we are thrilled to announce our merger with Lumia Care, marking an exciting new chapter in our story. This collaboration allows us to join forces with a network of like-minded organisations, expanding our capacity to deliver even more innovative and personalised healthcare solutions.
With Lumia Care’s extensive resources and shared mission to improve the quality of care, we are now positioned to elevate the services we offer, providing new opportunities for both our team and the people we support.
The union with Lumia Care enhances our ability to respond to the changing needs of the healthcare industry, giving us the tools to offer greater support and more comprehensive care solutions to those who rely on us, including our valued veterans under the DVA care program.
To learn more about the future of Regal Health within the Lumia Care group, visit Lumia Care.
Our Values
COMPASSION
We place the wellbeing and dignity of those we support at the heart of everything we do, delivering care with empathy and understanding.
INTEGRITY
We uphold the highest standards of professionalism and ethics, ensuring transparency and honesty in all our interactions.
INNOVATION
Continuously seeking to improve and innovate, we embrace useful technology and new ideas to enhance the quality and efficiency of care.
COLLABORATION
Believing in the power of working together, we build strong relationships with our clients, their families, and our partners to achieve the best outcomes for those we serve.
Why we are leaders in healthcare
Regal Home Health is regularly surveyed by the Australian Council on Healthcare Standards and other industry bodies,
and consistently receives outstanding results.
In 1994 Regal Home Health became the first private Community Nursing and Allied Health Service in Australia to be accredited
by the Australian Council on Healthcare Standards
| Results from Client Surveys May to December 2021 | |
|---|---|
| Satisfied or very satisfied with Regal Services | 98% |
| Would recommend Regal to a family member or friend | 98% |
Humanity for Humanity
Regal is a fully sustainable health and social support organisation that is integrated into the community, puts our customers and patients at the centre of all we do and understands the network of support needed to provide quality and value based care.